"friendly fraud" meaning in English

{
  "head_templates": [
    {
      "args": {
        "1": "-"
      },
      "expansion": "friendly fraud (uncountable)",
      "name": "en-noun"
    }
  ],
  "lang": "English",
  "lang_code": "en",
  "pos": "noun",
  "senses": [
    {
      "categories": [
        {
          "kind": "other",
          "name": "English entries with incorrect language header",
          "parents": [
            "Entries with incorrect language header",
            "Entry maintenance"
          ],
          "source": "w"
        }
      ],
      "examples": [
        {
          "ref": "2003 May 13, Jennifer Bayot, “Company Sues MasterCard Over Fees for Online Sales”, in The New York Times, archived from the original on 2022-03-19",
          "text": "David Robertson, publisher of The Nilson Report, said Internet companies were plagued by \"friendly fraud,\" in which \"your perfectly valid cardholder can deny a transaction he willingly made.\"",
          "type": "quotation"
        },
        {
          "ref": "2014 December 10, Ines Novacic, “This fraud may be \"friendly,\" but costs are high”, in CBS News, archived from the original on 2022-08-17",
          "text": "The steps for investigating a chargeback are tedious and labor-intensive, so most merchants don't bother with them, especially for lower-cost items. This makes friendly fraud easier to pull off, even if some consumers are unaware that they're doing anything wrong.",
          "type": "quotation"
        },
        {
          "ref": "2019 January 25, Alex Hern, “Facebook let children run up huge bills, court papers show”, in The Guardian, archived from the original on 2022-08-10",
          "text": "Internally, the company described the problem as one of \"friendly fraud\", and one staff member, who was in charge of a project to increase the company's game revenues, said it was particularly bad with a few games, including \"PetVille, Happy Aquarium, Wild Ones, Barn Buddy and any Ninja game\".",
          "type": "quotation"
        }
      ],
      "glosses": [
        "A type of fraud in which a customer purchases and receives an item using a credit card, then requests a spurious chargeback to get a refund, effectively gaining the item for free."
      ],
      "id": "en-friendly_fraud-en-noun-vxqwgVkU",
      "links": [
        [
          "fraud",
          "fraud"
        ],
        [
          "customer",
          "customer"
        ],
        [
          "item",
          "item"
        ],
        [
          "credit card",
          "credit card"
        ],
        [
          "spurious",
          "spurious"
        ],
        [
          "chargeback",
          "chargeback"
        ],
        [
          "refund",
          "refund"
        ],
        [
          "free",
          "free"
        ]
      ],
      "tags": [
        "uncountable"
      ],
      "wikipedia": [
        "friendly fraud"
      ]
    }
  ],
  "word": "friendly fraud"
}

{
  "head_templates": [
    {
      "args": {
        "1": "-"
      },
      "expansion": "friendly fraud (uncountable)",
      "name": "en-noun"
    }
  ],
  "lang": "English",
  "lang_code": "en",
  "pos": "noun",
  "senses": [
    {
      "categories": [
        "English entries with incorrect language header",
        "English lemmas",
        "English multiword terms",
        "English nouns",
        "English terms with quotations",
        "English uncountable nouns"
      ],
      "examples": [
        {
          "ref": "2003 May 13, Jennifer Bayot, “Company Sues MasterCard Over Fees for Online Sales”, in The New York Times, archived from the original on 2022-03-19",
          "text": "David Robertson, publisher of The Nilson Report, said Internet companies were plagued by \"friendly fraud,\" in which \"your perfectly valid cardholder can deny a transaction he willingly made.\"",
          "type": "quotation"
        },
        {
          "ref": "2014 December 10, Ines Novacic, “This fraud may be \"friendly,\" but costs are high”, in CBS News, archived from the original on 2022-08-17",
          "text": "The steps for investigating a chargeback are tedious and labor-intensive, so most merchants don't bother with them, especially for lower-cost items. This makes friendly fraud easier to pull off, even if some consumers are unaware that they're doing anything wrong.",
          "type": "quotation"
        },
        {
          "ref": "2019 January 25, Alex Hern, “Facebook let children run up huge bills, court papers show”, in The Guardian, archived from the original on 2022-08-10",
          "text": "Internally, the company described the problem as one of \"friendly fraud\", and one staff member, who was in charge of a project to increase the company's game revenues, said it was particularly bad with a few games, including \"PetVille, Happy Aquarium, Wild Ones, Barn Buddy and any Ninja game\".",
          "type": "quotation"
        }
      ],
      "glosses": [
        "A type of fraud in which a customer purchases and receives an item using a credit card, then requests a spurious chargeback to get a refund, effectively gaining the item for free."
      ],
      "links": [
        [
          "fraud",
          "fraud"
        ],
        [
          "customer",
          "customer"
        ],
        [
          "item",
          "item"
        ],
        [
          "credit card",
          "credit card"
        ],
        [
          "spurious",
          "spurious"
        ],
        [
          "chargeback",
          "chargeback"
        ],
        [
          "refund",
          "refund"
        ],
        [
          "free",
          "free"
        ]
      ],
      "tags": [
        "uncountable"
      ],
      "wikipedia": [
        "friendly fraud"
      ]
    }
  ],
  "word": "friendly fraud"
}